Services

Privacy Policy

Niagara Laser Aesthetic Lounge (“we”, “us”) operates from 6100 Thorold Stone Road, Unit 13, Niagara Falls, Ontario L2J 1A3. This policy explains how we collect, use, and protect personal information under applicable Ontario and Canadian privacy law, including PIPEDA where it applies.

Information we collect

We may collect your name, phone number, email, address, appointment details, treatment notes, photos or scans used for clinical planning, payment records, and messages you send us. Website and booking tools may also collect device, browser, and usage data, and cookies needed to run the site.

How we use it

We use this information to book and deliver treatments, communicate about your care, process payments, improve the lounge experience, send appointment reminders, and — with your consent where required — marketing such as email or SMS. Health and treatment information is used only for care, records, and related legal or insurance purposes.

Sharing

We do not sell your personal information. We may share it with service providers who help us operate (booking, payments, email, website, and marketing partners such as Goldstep Marketing Agency), with professional advisors, or when required by law. Those providers may only use the information to perform their services for us.

Retention & security

We keep records for as long as needed for treatment, legal, and accounting purposes, then securely delete or anonymize them. We use reasonable administrative and technical safeguards; no online transmission is completely secure.

Your choices

You may request access to, or correction of, your personal information, withdraw marketing consent, or ask questions about this policy by emailing [email protected] or calling 289-296-5511. You may also contact the Office of the Privacy Commissioner of Canada if you have an unresolved concern.

Last updated: August 2026.

Terms & Conditions

By booking, visiting, or using this website, you agree to these terms with Niagara Laser Aesthetic Lounge, 6100 Thorold Stone Road, Unit 13, Niagara Falls, Ontario.

Consultations & suitability

Treatments are provided after consultation. Results vary by skin, hair, medical history, and aftercare. We may decline or postpone a service if it is not clinically appropriate. You must disclose relevant health information, medications, and previous procedures honestly.

Bookings, deposits & cancellation

Appointments may require a deposit. Please give at least 24 hours’ notice to reschedule or cancel. Late arrivals may be shortened or rescheduled. No-shows and late cancellations may forfeit deposits or incur a fee as explained at booking.

Payments & packages

Fees are due as stated at the time of booking. Packages, series, and promotional pricing are non-transferable unless we agree otherwise in writing, and unused sessions may expire according to the package terms given to you.

Aftercare & photos

You are responsible for following aftercare instructions. Clinical photos or scans may be taken for your chart. Marketing photos are used only with your separate written consent.

Website & liability

Website content is general information, not medical advice. To the extent permitted by Ontario law, we are not liable for indirect or consequential loss arising from use of the site. Nothing in these terms limits liability that cannot legally be limited, including for negligence causing personal injury where the law does not allow it.

Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada applicable there. Questions: [email protected] or 289-296-5511.

Last updated: August 2026.